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Offline and channels

SMS and messengers

A short branded link with UTM and click analytics — for mailings and chats.

6–8 min Updated: July 2026
SMSлимит
Telegramчаты
UTMканалы

Key takeaways

  • A ClikBy short link saves characters in SMS and looks tidy in WhatsApp / Telegram / Viber.
  • UTM are appended to the destination by the builder — they land in visits on click.
  • For each wave/segment — its own link or its own UTM + tag (Space).
  • A brand domain raises trust in the conversation.

Why a short link

In SMS the character limit is critical; in messengers a long URL breaks the preview and looks like phishing. A smart link on your domain solves both and gives click stats.

  • Click, device, geo, referer (where it is passed).
  • Antifraud and visit statuses — if the channel «leaks» bots.
  • Expiry / password / click limit for promo codes with a deadline.

UTM in SMS and messengers

Via the «UTM tag builder» add utm_source (sms / telegram), utm_medium (message), utm_campaign (mailing name). The link has no separate UTM fields — they sit in the destination.

Гайд: UTM builder.

How to set it up

1

Create a smart link

Destination of the promo landing page; UTM if needed.

2

Choose a domain

A branded one is better — higher CTR in chats.

3

Add a tag

For example «SMS July» or «TG broadcast».

4

Paste the short link into the template

Test a click from a phone before the mass send.

5

Watch the stats

Match mailing windows with click peaks.

Practice and mistakes

  • Do not shorten an already short clik-link with third-party services — attribution breaks.
  • One link for all channels without UTM — you cannot tell SMS from Telegram.
  • Allow for messenger preview bots: some «clicks» may be a preview fetch; check statuses/antifraud.
  • For a bulk URL list — multi-link mode (default limit 10).

What’s next?

Make a link for the mailing

Build the UTM, shorten on your domain, and paste into the SMS or messenger template.